Entrepreneurs

Microsoft Aims To Upend The RPA (Robotic Process Automaton) Market

Microsoft CEO Satya Nadella talks during a company event, Wednesday, Oct. 2, 2019, in New York. (AP … [+] Photo/Mark Lennihan) ASSOCIATED PRESS Robotic Process Automation (RPA) is kind of a confusing term. It’s not about physical robots—instead, it refers to software bots that streamline repetitive and tedious processes in the workplace.  Something else to note: RPA […]

Entrepreneurs

How A Failed Fax Led This Entrepreneur To Build A Global Telephone Answering Business

Moneypenny cofounder Ed Reeves Ginger Pixie Photography Countless startups are launched because their founder was driven to ‘scratch their own itch’, solve a problem they’d encountered and monetize the solution. Moneypenny is no different. A major provider of telephone answering, live chat and outsourced switchboard services, Moneypenny handles more than 15 million calls and live […]

Entrepreneurs

#MeToo Issues? There’s Now An App For That…And Other Small Business Tech News This Week

Young businessman hugging beautiful female secretary, sexual harassment, abuse Getty Here are five things in technology that happened this past week and how they affect your business. Did you miss them? 1 — A startup is making customized harassment training software. Ethena—a software startup—is making it easier to customize sexual harassment training for employees. The […]